Resource Centre for parents

Online Safety Support for Parents in the UK

If your child has been cyberbullied:

  • Childline
    Role: Confidential support and counselling for young people.
    📞 0800 1111 (24/7) | 🌐 childline.org.uk

  • Kidscape
    Role: Bullying prevention resources and support for families.
    🌐 kidscape.org.uk

  • The Cybersmile Foundation
    Role: Advice and support for cyberbullying and online hate incidents.
    🌐 cybersmile.org

  • YoungMinds Crisis Messenger
    Role: Immediate mental health support for young people affected by bullying.
    📱 Text YM to 85258 (24/7)

  • Family Lives
    Role: Guidance for parents dealing with bullying situations.
    📞 0808 800 2222 | 🌐 familylives.org.uk

If your child has experienced sextortion or sexual coercion online:

  • Childline’s Report Remove Service
    Role: Helps under-18s report and remove sexual images or videos of themselves from the internet.
    📞 0800 1111 (24/7) | 🌐 childline.org.uk/report-remove

  • CEOP (Child Exploitation and Online Protection)
    Role: Direct reporting of online sexual exploitation and grooming to police.
    🌐 ceop.police.uk

  • Internet Watch Foundation (IWF)
    Role: Removes explicit images from the internet.
    🌐 iwf.org.uk

  • NSPCC
    Role: Practical advice for parents managing sextortion incidents.
    📞 0808 800 5000 | 📧 help@nspcc.org.uk | 🌐 nspcc.org.uk

If your child has been groomed online:

  • CEOP
    Role: Police agency handling grooming and sexual exploitation reports.
    🌐 ceop.police.uk

  • NSPCC
    Role: Advice on identifying and responding to grooming incidents.
    📞 0808 800 5000 | 📧 help@nspcc.org.uk | 🌐 nspcc.org.uk

  • The Breck Foundation
    Role: Educates families specifically about grooming risks through gaming platforms.
    🌐 breckfoundation.org

If your child has seen inappropriate or harmful online content:

  • Internet Watch Foundation (IWF)
    Role: Removes illegal and harmful images online.
    🌐 iwf.org.uk

  • Childline – Coping Kit & Sexting Advice
    Role: Offers tools like the Coping Kit to manage distress from harmful content and sexting incidents.
    🌐 childline.org.uk

  • Talk to Frank
    Role: Provides advice if children encounter harmful behaviors online, including exposure to drugs.
    📞 0300 123 6600 | 📱 Text 82111 | 🌐 talktofrank.com

If your child is exposed to or addicted to pornography:

  • The Lucy Faithfull Foundation
    Role: Supports families addressing harmful sexual behaviors in children.
    📞 0808 1000 900 | 🌐 lucyfaithfull.org.uk

  • Stop It Now! UK and Ireland
    Role: Advice on preventing child sexual abuse and managing concerning sexual behaviors.
    📞 0808 1000 900 | 🌐 stopitnow.org.uk

  • NSPCC
    Role: Guidance on responding to children’s exposure to pornography.
    📞 0808 800 5000 | 📧 help@nspcc.org.uk | 🌐 nspcc.org.uk

If your child experiences domestic abuse or harmful online relationships:

  • Women’s Aid – The Hide Out
    Role: Helps children affected by domestic abuse stay safe online.
    🌐 thehideout.org.uk

For Emotional Support or Mental Health Concerns:

  • Samaritans
    Role: Confidential emotional support for anyone in distress.
    📞 116 123 (24/7) | 🌐 samaritans.org

  • The Mix
    Role: Short-term counselling and mental health advice for under-25s.
    📞 0808 808 4994 | 📱 Text THEMIX to 85258 (24/7) | 🌐 themix.org.uk

  • Victim Support
    Role: Emotional help for victims of crime, including online abuse.
    📞 0808 16 89 111 (24/7) | 🌐 victimsupport.org.uk

General online safety resources:

  • Thinkuknow by NCA-CEOP
    Role: Educational resources on online safety, tailored by age group.
    🌐 thinkuknow.co.uk

  • Internet Matters
    Role: Online safety advice and tools for parents.
    🌐 internetmatters.org

  • UK Safer Internet Centre
    Role: Online safety resources and support for families.
    🌐 saferinternet.org.uk

  • Parents Protect
    Role: Helps parents prevent child sexual abuse and harmful behaviors.
    📞 0808 1000 900 | 🌐 parentsprotect.co.uk

  • BBC Own It
    Role: Online safety and digital wellbeing resources for children.
    🌐 bbc.com/ownit

In Case of Immediate Danger:

  • 📞 999 (Emergency police response)

  • 📞 101 (Non-emergency police enquiries)